Legal and Privacy Policy
This document outlines the terms of service and privacy policy for using M/S Lytbag Luggage Shipping Enterprise. By using our services, you agree to these terms. We are committed to protecting your privacy and ensuring compliance with all applicable Indian laws.
Terms of Service
Users must provide accurate information for all bookings. M/S Lytbag Luggage Shipping Enterprise is not responsible for any delays, misdeliveries, or additional charges arising from incorrect address or contact details provided by the user. We reserve the right to refuse service for any prohibited items as listed in our Terms & Conditions. All services are subject to our cancellation and refund policy.
Privacy Policy
We collect personal information such as your name, contact details, email, and addresses solely for the purpose of providing and improving our luggage delivery services. This includes processing bookings, sending transactional communications, and offering customer support. We do not sell, trade, or share your personal data with third parties for marketing purposes. All data is handled in strict accordance with India's Digital Personal Data Protection Act, 2023 (DPDPA).
Payment Security
When you make a payment, you are redirected to our trusted third-party payment gateway. We partner with providers who are PCI DSS compliant, which is the industry standard for payment security. Your card details and sensitive payment information are processed directly by the gateway and are never stored on our servers.
Platform Security
Our web platform is built using industry-standard best practices to ensure your data is safe. All communication between your browser and our site is encrypted and secured using SSL (Secure Sockets Layer). Our databases are hosted in a secure cloud environment with strict access controls to protect your personal information from unauthorized access.
Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or proceedings arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
Intellectual Property
All content, logos, trademarks, and intellectual property displayed on this website—including but not limited to the web platform code, AI-powered features, branding, and all other services—are the exclusive property of M/S Lytbag Luggage Shipping Enterprise and are protected by applicable intellectual property laws. Any unauthorized copying, reproduction, distribution, or use of our brand assets, website content, or proprietary technology is strictly prohibited and may result in legal action.